Guidelines & FAQs

Admissions and Enrollment

The hours of operation are Monday to Friday from 6:30 AM to 6:00 PM (Closed Saturday and Sunday).

The following ages are required for programs.

Infants- 6 weeks – (children remain a part of infant ratio until they are 12 months)
Young toddlers – 12 months-23 months
Older toddlers – 24 months- 3 years
Preschool – 3-4 years

New families are invited to tour the center prior to enrollment. This will give parents an opportunity to meet the staff, ask questions, review the parent handbook, and complete necessary enrollment paperwork.

Please accompany your child into and out of the building when dropping off and picking up. When picking up, please meet your child at his or her room and then proceed to depart.
Please follow safety regulations when dropping off and picking up children.
No child is permitted to be left in a vehicle unattended.
Please turn your vehicle off before proceeding to the building.
Children are to remain on the sidewalk upon entering and vacating the premises. This is crucial, due to the traffic within the parking lot.

On occasion, it may be necessary for a child to withdraw a child from the center. In this event, parents must notify the director of the intention of withdraw. Parents will be responsible for payment through the end of two weeks of service, whether or not the child is in attendance. In the event that payment is not made prior to withdrawing, parents will be notified by certified letter.

All children must maintain a minimum of three days per week. If a child is absent on any scheduled day, the daily fee will still be charged. CCIS clients must follow the schedule created by their caseworker. Any absences longer than 10 days must be reported to the director prior to absence. Parents are responsible for paying if their child is absent on any days scheduled. This also includes appointments, illness, etc. Schedules are to be given monthly, although most do not change. This ensures proper scheduling for staff ratios. An added day must be approved by the director. We reserve the right to refuse care if a schedule is not provided.
3 days per week must be maintained as a minimum.

Transitioning or getting your child ready for a school-setting can be bittersweet. Changing environments, “growing up” and getting on the school bus can be very overwhelming for both parents and children. Celebrate the first day of school, take pictures, and always show excitement for school. Our children look up to us for guidance, learning, and approval. Challenging them with learning devices, asking questions, and sharing stories of your “school days” will encourage them to develop a positive attitude towards learning and school!!

During the summer, follow a schedule of mealtimes, “worktimes” and bedtime. Call or visit the school your child will be attending to obtain details about their upcoming schedule.
Practice letters, sight words, colors, numbers, simple math.
Go for nature walks, evoke conversation about weather, plants, animals, and other surroundings. Building a birdhouse and looking through binoculars is a nice exploration of living habitat.
Practice tying shoes, reciting address, phone number, cutting with scissors.
Visit your local library weekly. Reading daily with your child will promote a love for learning.
Always ask your child about their day. Expand on detail, and ask lots of questions.
When school starts, get to know your child’s teacher and develop a positive relationship with him or her and support school functions and activities.

Please let one of the Directors know if you will need before/after school care and/or transportation.

Transfer of records or copies of health assessments can be made during the hours of operation. Please note that parents/guardians must appear in person (no faxes or mailings please).

We reserve the right to request copies of IEP, IFSP information. As in school districts, this information is kept confidential, and is used to help our staff understand how to work/interact with your child and meet his or her needs both academically, socially, and physically.

A one time registration fee of $100 per family is due upon placement. This fee is non-refundable and may be used as a placement for future enrollment. In addition to the fee, at the time of registration, parents must pay for two weeks of service.

In the event that a waiting list must be initiated, it will be followed in order of availability per classroom.

* prices may vary from center to center.
* Southpointe clients- If you would like to have us provide lunch an additional $5 per day will be added.

Communication is done through our Brightwheel App. You are welcome to call or email us at any time.

Under the Child Protective Services act, all staff is lawfully appointed mandated reporters. This means that if abuse or neglect is suspected, authorities will be notified. Any suspicion of abuse is immediately reported to Child line. Employees are not required to discuss their suspicions with parents prior to reporting the matter to the appropriate authorities, nor are they required to investigate the cause of any suspicious marks or behavior prior to making a report. Under the Act, mandated reporters can be held criminally responsible if they fail to report suspected abuse. This includes physical, mental, sexual, and issues of safety. Issues of safety include intoxication of drugs and alcohol, anger, or abuse within the center between parent/guardian and child.

Parents are to provide bedding, extra clothing and food for lunch (when applicable), unless you would like to purchase a school lunch. Infants and toddlers who require milk as a feeding will be required to provide milk (when applicable). Teachers will notify parents when replenishments need to be made. Please familiarize yourself with your child’s cubby or area for storage. As a courtesy, we have clothing at the center in case of emergency. Please return items as they are used on children.

We provide safety, staff supervision diapers, wipes, and snacks for all children, preschool services, and social interaction.

Contact Us

Guidelines & FAQs

The hours of operation are Monday to Friday from 6:30 AM to 6:00 PM (Closed Saturday and Sunday).

The following ages are required for programs.

Infants- 6 weeks – (children remain a part of infant ratio until they are 12 months)
Young toddlers – 12 months-23 months
Older toddlers – 24 months- 3 years
Preschool – 3-4 years

Please accompany your child into and out of the building when dropping off and picking up. When picking up, please meet your child at his or her room and then proceed to depart.
Please follow safety regulations when dropping off and picking up children.
No child is permitted to be left in a vehicle unattended.